When you use our website, communicate with us via email or comment on our blog, we collect personal information including your IP address, name, street address, email address, phone numbers, credit card information, gender and occupation via phone, email, in person and through our website, from related corporate bodies, from third parties, and from agencies we have tied up with to represent us.
When you register on our site or browse its pages, we store “cookies” or strings of code on your computer. Cookies collect information about you, your browser behaviour, your operating system and the like to enhance your user-experience on our website. Feel free to turn off cookies, but please note that this may hamper your experience.
At VMCentral, we may use or disclose your personal information to promote our services, bill and collect payments, send you important information about changes to our services, new features and releases, to ensure legal compliance with our terms and conditions, for customer support and service.
You may opt out of receiving any communication from us by managing your preferences after you log in to your account on our website or contacting us.
We strive to offer round the clock customer service and support you and to facilitate this, your personal information may be transferred to overseas partners for identification and verification. Information shared outside Australia will be in compliance with the Privacy Act.
As per the Privacy Act, we are bound to ensure that the personal information collected by us is accurate and complete. We are committed to keeping your information secure from misuse, loss, unauthorized access, disclosure and change and use industry standard security technology to do so.
To update or correct your personal information, log in to your account to do so, or open a support ticket directly from control panel.
Sincere effort will be made to respond to your queries, complaints or concerns in a prompt manner. If you are not satisfied with our response, you may approach the Office of the Australian Information Commissioner (www.oaic.gov.au) who may investigate the matter.